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Simple pricing. Every plan gets the whole product.

We charge for one thing you already understand: calls answered. No per-minute rates, no "AI credits", no features held back on cheaper plans. Prices include GST.

How much does an AI receptionist cost in Australia?

An AI receptionist from agents247 costs $199 a month for Solo, which includes 150 answered calls, or $449 a month for Team, which includes 500. Extra calls are $1 each. Every price includes GST. There is no setup fee on either plan, no per-minute rate, no lock-in, and both plans get the whole product rather than features held back on the cheaper one.

Solo

$199/month inc GST$180.91 ex GST

One tradie, one line.

  • 150 calls answered a month included
  • Every call recorded, transcribed and emailed to you before the caller hangs up
  • Your existing number — callers never know anything changed
  • Month to month. No lock-in, no setup fee on the plan.
Most popular

Team

$449/month inc GST$408.18 ex GST

A growing business that lives on the phone.

  • 500 calls answered a month included
  • Everything in Solo — nothing is held back between plans
  • Month to month. No lock-in, no setup fee on the plan.
  • Priority support

Custom

Talk to us

Multi-site organisations and larger teams — talk to us.

Set up your receptionist

Fourteen questions, about ten minutes. Your answers become your receptionist — nothing is charged until you choose a plan at the end.

  • Beyond the included calls, each extra call is $1 ($0.91 ex GST).
  • Month to month. No lock-in, no setup fee on the plan.
  • No free trial. The first month is taken at checkout.
  • A tax invoice is issued for everything charged. Stripe issues it.
  • A "call" is a real caller the agent answered; a hang-up before the greeting finishes does not count.
Setting it up

Do it yourself, included — or we do the whole thing for you.

Do it yourself — included in the plan.

Buy a plan, tell us your business name, trade, number and address, and your dashboard exists straight away. Your trade fills in the usual services as a draft; you correct it rather than write it. We check the setup, tell you the divert codes, and you ring yourself to hear it answer.

Or we do it for you.

We read your website, write your agent's knowledge, tune what it says and what it refuses to say, set up your divert with you on the phone, and run test calls together until you're happy. You approve it; you don't build it.

Done-for-you setup fees by tier, with the foundation rate for our first 20 customers
TierSetup workSetupFoundation rate
SoloOne trade, one line, one service list — about 3–4 hours.$499$299
TeamMore services, staff and departments, more FAQs and testing — about 6–8 hours.$899$599
CustomMulti-site — days, not hours.Quoted—

Foundation rate — for our first 20 customers. Priced by the hours it actually takes, which is what makes it answerable when you ask why. Setup fees include GST and are invoiced separately from the plan.

Go over your calls?Each extra call is charged at the extra-call rate above. That's it — no surprise invoice, and the dashboard shows your count all month.
What counts as a call?A real caller the agent answered. Hang-ups before the greeting finishes don't count against you.

Questions people actually ask

Do I keep my number?

Yes — always. Your number stays yours; it simply diverts to us when you can't answer (or all the time, your choice). Leaving is as easy as removing the divert. We think a service should keep you by being good, not by locking your number up.

Why no per-minute charges?

Because you can't budget for them. A chatty caller shouldn't cost you more than a quick one.

Is there a free trial?

No. The first month is charged when you buy, and you can cancel any month. You can ring the demo line before you buy — it is the same agent, and it will answer anything you throw at it.

When does my agent start answering?

After we have looked at it. You pay, your dashboard exists straight away and you can hear your agent answer in your business's name — but it does not take a real call until a person here has checked the setup and been in touch about your number. We aim for one business day.

Is it really AI? Will callers know?

Yes, and yes if they ask — the agent says so honestly, in one sentence, and gets on with helping them. It never pretends to be a person, never invents an answer, and never takes payment details.

Where does my data live?

Recordings, transcripts and your dashboard are stored in Sydney, Australia. Some processing happens overseas: the speech and language services that let the agent hear and answer are run by providers outside Australia, so the words of a call pass through them while it is happening. Your data belongs to you — export any time, deleted on request. The Privacy Policy sets out who those providers are and what they hold.

What if the agent doesn't know something?

It says so, takes the caller's details, and sends the question to you. An honest "I'll have someone get back to you" beats a made-up answer every time.

GST?

The plan prices on this page include GST, and the ex-GST figure is shown beside each. A tax invoice is issued for everything you are charged; if you give us your ABN at checkout it goes on the invoice.

Is there a setup fee?

Not on the plan, and not if you set it up yourself. If you'd rather we did the whole thing for you that is a separate, optional service at the rates in the table above (foundation rates while we're onboarding our first 20 customers). Custom setups are quoted.

How do I cancel?

Month to month, no lock-in. Email us and the plan ends at the close of the month you've paid for; nothing further is charged. Turn the divert off and your number is exactly as it was.

Ring the agent and tell it about your business

The agent takes the caller's details, or leave yours here and we'll call you back. When you're convinced, the plans are on the pricing page.

We use this to ring you back about setting up, and nothing else.