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GETTING STARTED

What actually happens, in order.

No forms to fill in before you know whether you want it. You ring the agent, we build yours, you hear it, and only then does anything point at your real number.

THE RECEPTIONIST

From the first call to answering, in five steps.

  1. Step 1

    The conversation

    about 10 minutes

    You ring (02) 8000 1299 and tell the agent you want it for your own business, or you leave a callback and we ring you.

    What we ask for — nothing else:

    What we ask for at setup, and why each item is needed
    We askWhy
    Business name, trade, and the number people ring nowThe agent has to answer as them
    Hours you're open, and what happens outside themDecides when the divert applies
    Suburbs you cover, and the ones you don'tSo it never promises a job you won't drive to
    Your services, and any prices you're happy for it to quoteIt quotes nothing it wasn't given
    Prices you never want quoted out loudThe "we'll come and look first" list
    The five questions you get asked all dayStraight from your mouth, not invented
    Where leads go — email, SMS, or both, and to whomSo the first lead lands somewhere real
    Licence and insurer, if you want them saidOptional; some trades want it, some don't

    What we do not ask for: bank details, passwords, your carrier account login, or anything about your customers.

  2. Step 2

    You hear it before anything is diverted

    We build the agent from your answers and ring you from it. You try to break it — ask it a hard question, ask if it's a robot, try to sell it something. If it says something you don't like, you tell us and we change it while you're on the phone.

    Nothing is connected to your real number until you've heard it.

  3. Step 3

    Point your number at it

    Two ways, your choice:

    • Divert your existing number. One dial code on your handset — we give you the exact code for your carrier, and the code to turn it off. You can set it for no-answer only, busy only, after hours, or all calls.
    • Use a new number we give you. Put it on the van and the ads, keep your old one for people who already have it.

    Turning it off is the same thing backwards: one code, seconds, no phone call to us.

  4. Step 4

    Pay for the month, and we look at it

    You pick Solo or Team and the first month is charged at checkout — there is no free trial. Every call then arrives as an email — who rang, their number, what they wanted, in their words — and sits in your dashboard with the recording.

    • Your agent does not answer a real caller until a person here has checked the setup. We aim to switch you on within one business day and get in touch about your number.
    • Month to month. Cancel any month and the plan ends at the close of the month you've paid for.
    • GST is included in the price you see, and Stripe emails you a tax invoice.
  5. Step 5

    Live, and yours to change

    You pick Solo or Team. Hours, services, prices, the questions — you change them yourself and the agent uses the new version on the next call.

    If you also have a Quick Website, the same change updates the site.

Leaving

One dial code turns the divert off. Tell us and we stop the billing at the end of the paid month. Your call records and recordings are exported to you if you ask; otherwise they age out on the retention we publish in the Privacy Policy.

QUICK WEBSITE

Twelve questions, a preview, then you decide.

  1. Twelve questions at agents247.io/quick-website/start — four of them optional, ten minutes, works on a phone.
  2. Your preview link is on the last screen, straight away. Only you have it, it works for seven days, and Google cannot see it. Look at it on your phone, show your partner, sleep on it.
  3. $99, GST included, once, after you've seen it, then $12 a month for hosting. It goes live at yourname.agents247.io. Pointing your own domain at it is coming and is not something we can do yet.
  4. $12 a month, GST included keeps it hosted, with the dashboard and the contact form. Free for as long as you have a receptionist with us.
  5. Cancel any time. The site stays live 30 days, we email you the whole thing as static files, then it comes down. Your domain was always yours.
What you get for $99, GST included

Ring the agent and tell it about your business

The agent takes the caller's details, or leave yours here and we'll call you back. When you're convinced, the plans are on the pricing page.

We use this to ring you back about setting up, and nothing else.