A green pool with a party on Saturday. That is the deadline, and it asks for the date.
An AI receptionist that never tells anyone how much of anything to add to a pool, treats a gate that will not latch as urgent, and states your service fee plainly while leaving green-pool recovery to be quoted after a look.
Answering now
Our own line, answered by the same agent. Ring it and ask it anything.
agents247 is an Australian AI receptionist that answers the phone for pool and spa technicians when you can't. It never says how much of anything to add to a pool, treats a gate that will not latch as urgent, and states your service fee. It takes the caller's name, number and what they need, then emails you the job before they hang up. Solo is $199 a month for 150 calls, Team is $449 for 500, GST included, no lock-in.
Pump stopped on the first hot weekend, the pool going cloudy and a birthday in a week. They rang from the pool deck. The technician who answered got the pump, the recovery and the fortnightly service that ran all summer.
From day one, before you customise anything.
- A child missing near a pool is 000, immediately, nothing else first. This is the call every pool business fears and it is not a booking.
- It never advises how much of anything to add, and never tells anyone to mix chemicals — chlorine and acid together produce toxic gas, and the wrong dose in a small pool is a hospital visit. Swallowed pool water with chemicals in it, or burning eyes or skin after dosing, goes to the Poisons Information line you give us, or 000 if they are unwell.
- A pool fence gate that will not latch is a legal safety issue in Australia and a real urgency. It captures it and flags it — it is not handyman work.
- A green pool with a function or a holiday coming — it asks the date, because that is this trade's real deadline. Pump failure in summer, a leaking pump flooding a pump shed, a gate or fence fault — urgent. Routine service, chemical top-ups, equipment quotes, "the water looks a bit cloudy" — not.
- Your listed call-out or service fee is stated plainly. Equipment, repairs and green-pool recovery are quoted after inspection, because it turns on how far gone it is. It captures pool or spa, chlorine or salt, rough size, how long since a service, what the water looks like now, and the event date.
What it refuses to do
Every green-pool call answered before the party. Two plans, month to month, no lock-in.
The agent takes the caller's details, or leave yours here and we'll call you back. When you're convinced, the plans are on the pricing page.