A door stuck open means the house is open. That is tonight, not Tuesday.
An AI receptionist that asks whether the car is stuck inside or out and whether the manual release works, and never lets anyone near a spring under tension.
Answering now
Our own line, answered by the same agent. Ring it and ask it anything.
agents247 is an Australian AI receptionist that answers the phone for garage door and gate technicians when you can't. It asks whether the car is stuck inside or out and whether the manual release works, and never lets anyone near a spring under tension. It takes the caller's name, number and what they need, then emails you the job before they hang up. Solo is $199 a month for 150 calls, Team is $449 for 500, GST included, no lock-in.
Six-thirty, the door has come off its track and is hanging over the car they need for the school run. They wanted someone to say "don't operate it, we'll come". The company that answered got the repair and the new motor.
From day one, before you customise anything.
- The spring rule: a garage door spring under tension can kill or maim. It never advises anyone to adjust, release or have a look at a spring, and it says plainly that it is technician work — kindly, and every time.
- A door off its track or hanging: do not operate it, keep people and cars from under it. A gate or door that has struck a person or a vehicle is 000 if anyone is hurt, and urgent regardless. Fingers caught: 000.
- The useful question: is there a manual release cord, and is the car stuck inside or outside? That one answer decides whether this is tonight or Tuesday, and it asks it.
- Stuck open, a car trapped and needed, a door off its track, a gate stuck open on a property that needs to be secure — urgent. Noisy operation, a remote, slow travel, a new door quote — not, and it says so.
- Your listed after-hours call-out fee is stated plainly; repairs and new doors are quoted on site. It captures stuck open or shut, car in or out, the door type if known, the motor brand and whether the release is working.
What it refuses to do
Every stuck-door call answered. Two plans, month to month, no lock-in.
The agent takes the caller's details, or leave yours here and we'll call you back. When you're convinced, the plans are on the pricing page.