How it works

Three steps, and you
keep your number

No new number to advertise, no app for your customers, no change to how anyone reaches you. You divert your existing line to us when you can't pick up.

STEP 01

We set it up for you

You tell us about your business: what you do, your hours, your prices, what you want taken down, and anything the receptionist should never say. We write it, configure it, and test it with you until it sounds right. You don't fill in a blank form and hope.

STEP 02

You forward your phone

Your business number stays exactly as it is. You set it to divert to us when the phone isn't answered, is engaged, or is switched off. Nothing to re-advertise, no new number on your van or your website.

STEP 03

You get the message

Every call is answered, the details are captured, and an email lands in your inbox seconds after the caller hangs up. Recording and full transcript are in your dashboard whenever you want them.

Capability

What it actually does

Answers 24/7Nights, weekends, public holidays, lunch. It doesn't take breaks and it doesn't call in sick.
Sounds AustralianA natural Australian voice, not an obviously overseas one. Callers stay on the line.
Takes the detailsName, number, what they need, and anything else you ask it to collect.
Emails you straight awayThe details reach you within seconds of the call ending, not the next morning.
Knows your businessYour services, your hours, your own rules. It answers from what you told it.
Won't make things upIf it doesn't know, it says so and takes a message instead of guessing.
Handles emergencies properlyIf someone describes a genuine emergency, it stops and tells them to hang up and call Triple Zero.
Records and transcribesEvery call, searchable, in your dashboard.
You stay in controlChange your hours and answers yourself. It applies on the next call.
Australian dataCall recordings and transcripts are stored in Australia.
Answers from your websiteIt reads your published information and answers from it, quoting where the answer came from and when.
Puts the right calls throughCalls that need a person go to the number you nominate, instead of becoming a message you read later.
The shortest way to judge it

Ring the number and hear it yourself

Our own line is answered by the same receptionist we're selling you. No form first, no demo booking, no waiting for a call back.

Call 02 8000 1299 Talk to us

Join the waitlist

Self-serve setup isn't open yet. Right now every receptionist is built and tested with the customer by hand, which is slower but it's the reason they sound right.

Leave your email and we'll tell you the day you can set one up yourself.

Want it sooner? Ring 02 8000 1299 or use the contact form — we're setting customers up now.